We understand how important good web hosting support is. That is why we have built a complete help and support site. We feel this site will answer just about any support question you can think of.

Customer support is crucial to to the success of any web hosting company. Every web hosting company makes promises about how well they can support their customers.

Ignite Hosting only makes one promise, we will give you the best support possible.

Still felling a little lost ? Please feel more than free to submit a new help desk ticket at our web hosting help desk. We can assist you in your problems..

Please review the Help Site, Frequently Asked Questions and the Forums before submitting a help desk ticket. This will reduce the work load and thus increase response time for help desk tickets and support email response.

Why don't you offer unlimited bandwidth?

Web hosts that offer such services are providing you with false advertising. Most of them will kick you out once your website starts to grow and use a little more bandwidth. More info at unlimited bandwidth, please visit http://www.unlimband.com

Do you allow warez and adult websites?

We do not allow any kind of warez content on our servers, we allow only legal adult content at our discretion. Please refer to our "Terms of Service" for more information.

Do I get a control panel to manage my account?

Of course! You can login to your control panel by going to http://www.yourdomain.com/cpanel/ and entering your account login and password. You can find more information about our control panel on the right hand side of the screen.

 

It's easy and painless, please browse through our Frequently Asked Questions first and if you can not find the solution to your
problem there, then click on the support chat link below to log a support a ticket.

The following is a listing of common topics of questions asked by our customers

The following is a listing of common Tech questions asked by our customers. If your tech question is not listed please log a ticket by clicking on the ticket link above

Do you register domain names?
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